About the company
Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. Weāre committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.Since 2013, weāve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. We donāt do memecoins.Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. Weāre available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.
Job Summary
Your mission will involve:
šManagement coaching: As a People Partner a large proportion of your role will be on the (virtual) ground providing proactive support to our People Managers with coaching, advice, and guidance on all things people-related. šChange management: We see ourselves as change makers. There are plenty of exciting changes happening. You will have the opportunity to work with the wider People Team on change management programs for your location, functions as well as globally. šPeople Development: Collaborate with the People Development Team on our feedback, people mapping processes, development frameworks, first 90 days, and promotion processes to help our Lunauts reach their full potential. šPerformance: Support your stakeholders and the business to cultivate a high-performance culture by fostering highly engaged teams, characterised by trust, ownership, growth, and belonging, to consistently achieve Lunoās goals. Managing initiatives related to goal setting, performance conversations, talent mapping, and end-to-end performance management. šOrganisational design: Support the business with organisational design to optimise the team and role structures, facilitate role levelling, and partner with your stakeholders and Talent Acquisition team on the headcount needs of your stakeholders. šEmployee Relations: Be a trusted partner able to guide, investigate, and facilitate processes and make recommendations relating to misconduct, underperformance, probation, incapacity, and other challenges that may arise. šPeople Projects: Lead, drive, manage, and measure the success and impact of people projects within your relevant stakeholder groups. šData & insights: Manage people-related data and support your stakeholders with key people insights to support decision-making, strategy development, and initiative prioritisation.
In your first six months, you will
šProvide support to the People Lead and your dedicated stakeholder group across the entire employee journey, including setting new starters up for success, engagement action plans, performance management, talent development, and other initiatives. šParticipate in the wider People Teamās roadmap of projects as part of our mission to upgrade the world of work. šWork with the wider people team and partner with your stakeholders to implement change management initiatives and projects aligned with our People Team strategy.